Are you a small to medium-sized enterprise (SME) wanting to solve a digital tech challenge but finding it difficult to allocate time and resources? Introducing SummerTech LIVE SummerTech LIVE is a popular program aimed at increasing the digital capability and competitiveness of Victorian small businesses and building the job-ready skills of tech graduates. The program matches digital tech tertiary students and recent graduates with Victorian SMEs to solve digital challenges and deliver impact. Students receive $5,000 for a 10-12 week studentship over the summer break, and the program comes at no cost to businesses. A Mutually Beneficial Experience Students get the opportunity to apply their skills in a real-world setting, gaining an invaluable opportunity to kickstart their careers. All that businesses need to provide is in-kind support—a project, on-the-job mentorship and a work-ready environment. Project Spotlight: Channel Seven meteorologist Jane Bunn is no stranger to the world of weather forecasts. But with rapid advancements in technology, she is always on the lookout for better ways to provide more accurate weather data to farmers and the agriculture industry. Enter Jane’s Weather – a weather platform providing customised and granular weather forecasts to help Australian farmers manage their resources and boost their output. With her business’s strong focus on advanced technology, Jane jumped at the opportunity to participate in the SummerTech LIVE program, where she was paired with ICT students, Devender Kumar from RMIT and Zhi Hern Tom from the University of Melbourne. Read more about this project at https://bit.ly/ConnectionVic_JaneBunn How to apply Applications for the 2023-2024 SummerTech LIVE program close on 11 September 2023. This is a great opportunity for businesses to get help with a digital challenge, and for students to gain beneficial experience on the tools. Don’t miss out. Apply for the SummerTech LIVE Program today: https://bit.ly/summertechlive_sept11closingdate
On the right: Kellie Martin, owner of Soul 2 Soul Shoes Businesses across Melbourne’s South-east have been upskilling and modernising their operations during the pandemic. When many Victorians were required to stay home to reduce the risk of COVID-19, this included shop owners who relied heavily on local customers. To support businesses during this challenging time, an initiative led by Glen Eira City Council alongside Stonnington, Bayside and Boroondara councils was established to set up the Digital Pathways Program. This twelve-week digital literacy program was designed to help small and medium business owners develop confidence within digital spaces and understand how digital marketing strategies and platforms can elevate the capacity of owners. When Kellie, owner of Soul2Sole in Elsternwick took over the store in the middle of the pandemic, she didn’t know just how long it would last and how it would impact her business. “Not sure if we were brave or stupid! It was definitely an unsettling time. The bills keep rolling in. But we were more fortunate than many - we have a great product and live in a fabulous community. It gave us the time to improve our web site, which is time that we may not have had otherwise.” “The program helped us to identify our brand values, define our digital marketing goals and help us plan for the future.” The program was delivered online and included training sessions on business promotion, logo and image design, social media marketing and online payment methods via PayPal. “We’ve improved all of our digital platforms, reaching more people than ever with a clear brand identity and look forward to growing the business further,” Kellie says. When the program launched in 2021, 143 business owners undertook the program, with the 12 recorded webinars now available as a resource to the wider business community on Digital Pathways. “This program is invaluable for business owners who are inevitably time poor. The pandemic has taught us that we need to be flexible and try new things and sometimes you need help in doing that.” “I would encourage others to attend programs like this to keep learning new things,” advises Kellie. Watch: Digital Pathways Seminar 1: Introduction to digital strategy and brand definition The program was funded by the Inner South-east Metropolitan Partnership, who engage communities, provide independent advice to government and deliver local projects to advance local priorities. Almost $11 million from the 2021-22 Victorian State Budget was allocated to the Metropolitan Partnerships to support Melbourne's communities as they recover from the COVID-19 pandemic. Visit Metropolitan Partnerships to find out more about the Digital Pathways Program. The Office for Suburban Development engages with local stakeholders and communities to identify their needs and aspirations, and deliver projects to improve local community involvement, infrastructure and services. ________________________________________ Republished from the Victorian Connection on 10 May 2022
You know the saying you need to work on your business not just in your business? When focusing on innovation you are reimagining your business. There are many ways to approach innovation and one that small and medium enterprises (SMEs) can practically benefit from is open innovation. In simple terms, open innovation is when an organisation doesn’t rely solely on their own internal resources to improve their products, services or processes. Instead, collaboration with external sources, such as customers, business partners and research institutions is used to drive innovation. Limited time, budget and resources are often given as reasons that innovation is too hard. Open innovation can remove limitations that could block innovation in your business and is worth the investment. Embracing open innovation practices can help your business gain a competitive advantage. One aspect that differentiates open innovation from other innovation management approaches is it asks business owners and employees to push themselves and the company to evolve. Innovation is not just for big business. SMEs who compete in niche markets are some of the most innovative as they can be more flexible, make decisions quickly, and react swiftly to changing market demands. Of course, there are limitations and sometimes the ownership structure of a business can stymie innovation from the outset. Innovation is the key to a competitive advantage for your business. So, what are the areas of your business from which innovation can stem? Your people A culture of innovation has to include all levels of the business as you never know where a good idea will emerge. Different perspectives provide insights that sometimes business owners or managers can’t see. There is a clear link between innovation and employee engagement so fostering a culture of innovation will boost productivity. By inviting staff to openly explore solutions for either internal systems or external facing services, you will empower your workforce. Here are two ways to approach innovation inside your business. Challenge Set a challenge and encourage staff to work with people outside their usual team on a project. New ideas can emerge from admin, logistics and sales teams working together. Set aside dedicated time, flexibility and space for them and make sure they have management support. Then provide an opportunity for the team to present their idea to provide recognition. Hackathons A hackathon is an event of any duration where people come together to solve problems. Hacking is creative problem-solving. It does not have to involve technology. Your people are your greatest asset and when you open up the innovation process and involve them the rewards are shared. Some companies hold internal hackathons to promote new product innovation by staff. REA Group, best known for realestate.com.au run regular Hack Days. They believe in employee-led innovation as it not only builds a positive culture, it improves their products. Your customers Open innovation can be driven from outside the firm for both customer segments: business-to-consumer and business-to-business. Social media gives businesses immediate feedback and whilst it can be daunting to open yourself up to criticism, if it’s constructive you can learn how to improve your product or service offering. There are online tools to help you better understand how your customers see your business. Sentiment analysis can help you understand if the comments are positive, negative or neutral. Simple surveys are also a great way to get feedback. Activating your customers can create more value. Think about how Lego revived their business by engaging with their community. They share their designs on social media and this feeds directly into new product releases as the company knows what interests their customers. You can also open up your business to your customers through crowdsourcing ideas and new features they’d like. Voila, you’ve just got some ideas to develop two new versions of your product: a no-frills less expensive model and a bells-and-whistles premium product. Your partners Companies have to innovate to stay competitive, and they have to collaborate with other organisations to innovate effectively. Open innovation directly links to SMEs’ position in the value chain and its value creating relationships with partners. Collaboration with partners who you’ve worked with for a long time can be more efficient as you already know how you work together. Working on shared problems you will come up with the best solutions. Trust is important but being completely open gives you the best chance of success. There are also open innovation opportunities designed to provide small business owners with access to resources in a low-risk way. Programs run by business associations encourage small businesses to open up and collaborate with external parties in a trusted environment. There are various government grants, vouchers and assistance programs that can help you start, run and grow your business. Check out the Business Victoria website for opportunities. Universities are keen to engage with business owners to develop real-world solutions to substantial business issues. CSIRO runs a national SME Connect team connecting Australian SMEs with Australia’s research sector. This facilitates and enables innovation-driven partnerships through funding, support and resources. Students can add value to your business via a formal work placement or a summer project, with programs matching tertiary students to businesses to solve technology problems. If you don’t know where to start you could engage an innovation advisor who can work with you to identify some opportunities that can boost your business. They can support your innovative projects by providing contacts and market opportunities. Some can also provide guidance on government grants and navigate the research and development tax incentive that provides a tax benefit to companies to help offset some of the cost of conducting eligible research. Making innovation stick Be bold and open to new ideas Involve various types of people Empower your staff to contribute and be rewarded Invite your customers to create their ideal product Plan how to take these ideas into action Change is a process, so include everyone and allow time Remember innovation can be uncomfortable, but if you are open to change it leads to growth.