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macOS Support Essentials 10.15 (Catalina) APL-MAC101-150-AU, Melbourne VIC
macOS Support Essentials 10.15 is a three-day course that teaches the best ways to support macOS Catalina users. Apple course APL-MAC101-150
About this Event
macOS Support Essentials 10.15 (Catalina)
Apple Authorised Training
3 days of Professional Training. Lunch and refreshments provided.
macOS Support Essentials 10.15 is a three-day course that teaches the best ways to support macOS Catalina users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.
What you'll learn:
How to use macOS Catalina tools and resources to troubleshoot macOS Catalina
macOS Catalina features and functionality, including how to find more information
How to prepare for Apple Certified Support Professional (ACSP) 10.15 certification
People who manage computer networks or computer labs that run macOS
People who support Mac users
Basic computer navigation skills
Installation and Configuration
Participants learn to update, upgrade, and reinstall macOS Catalina, then set up and configure macOS on an individual Mac. Participants are introduced to the command-line interface and macOS Recovery.
Participants learn to manage user accounts and user home folders. They also learn about macOS security and password management.
File Systems and Storage
Participants learn to manage file systems, storage, encryption, permissions, and file sharing.
Participants use hidden items, shortcuts, file archives, metadata, and Spotlight. They also learn to manage system resources and Time Machine.
Apps and Processes
Participants install, manage, and troubleshoot apps, and manage documents.
Participants manage basic and advanced network settings and troubleshoot network issues.
Participants manage network services, host sharing, and a personal firewall.
Participants manage printers and scanners, then troubleshoot peripherals, startup, and other system issues.
Everything required to complete the course. A laptop is provided for your use in the training room for the duration of the course.
A light lunch and refreshments are provided.
The course ebook is supplied for you to keep. (Value approx $65).
Information about our venues including parking & transport map be viewed here. .
We will send you a reminder prior to the course.
Please view our cancellation policy which can be viewed here..