Infoxchange is a not-for-profit social enterprise that has been delivering technology for social justice for over 40 years. With over 180 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology.

We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health and disability, as well as supporting Indigenous communities, women, youth and families.

Our products and services are used by over 25,000 government and community services. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.

And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.

In November 2018, Infoxchange joined forces with Connecting Up. Together, we are Australia and New Zealand’s leading not-for-profit dedicated to using technology to improve the lives of people experiencing disadvantage and the organisations that support them.

Connecting Up is an Australian registered charity and not-for-profit organisation committed to building stronger communities through technology. Since 2007, a growing list of leading tech companies have partnered with Connecting Up to support the Australian and New Zealand charity sector with donated and discounted IT products, online learning and specialised consulting services.

Connecting Up’s program is free to join and free to access. Our membership of over 35,000 not for profits rely on us to supply them with best-in-market prices on IT hardware, software, and training services. They look to us as a source of authority on IT solutions to increase their social impact.

In November 2018, Connecting Up joined forces with Infoxchange. With 150 staff across Australia and New Zealand, we are the region’s leading not-for-profit dedicated to using technology to improve the lives of people experiencing disadvantage and the organisations that support them.

NFPtech Series: Building digital skills in the community sector

Digital capability has never been more critical to the success and continued provision of community services. The pandemic and associated restrictions amplified the technology challenges faced by not-for-profit organisations (NFPs). According to the Digital Technology in the Not-for-Profit Sector 2020 report, 97 per cent of NFPs reported that they had changed how they delivered services, and 48 per cent indicated that they needed affordable and accessible digital skills training for their staff. NFPs also recognise that funding bodies and supporters need data showing how their contributions make a difference.

The NFP Tech webinar series addressed these needs through a program developed for the Victorian Government's Digital Innovation Futures initiative. Webinar participants with basic-to-intermediate knowledge, received practical advice and training in service innovation, online business and service outcome measurement for the not-for-profit sector. With 46 per cent of NFPs actively monitoring data and cyber security, the DIF2021 webinars provided a specific cyber security session for NFPs.