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Privacy Policy and Terms and Conditions

Information about privacy - what information we collect and why.


Privacy Statement

“DIF” (dif.vic.gov.au) is operated by Digital Innovation Festival (DIF) and uses the Everi events platform (hosted by Everi Pty Ltd CAN). This Privacy Policy governs the use of information that may be collected from you and held by Everi, on behalf of DIF, when you visit this website. Please read this Privacy Policy before using this website or submitting any personal information either directly or indirectly. By using this website, you are accepting the practices described in this Privacy Policy.

DIF may review and update this Privacy Policy at any time to take into account any new laws, technology or changes to operations. All personal information held by Everi will be governed by the most recent policy as posted herein. You are encouraged to review the Privacy Policy whenever you visit this website to make sure that you understand how any personal information you provide will be used.

What information do we collect?

There are 3 main ways that we may collect personal information from you:

1. Requests to provide information

In most circumstances, you will know if we are collecting personal information from you because you will be requested to provide it. For instance, if you submit a form to contact us through the website, we will ask you to provide your name and email address.

2. Automatic collection through the website

Some personal information is automatically collected as a result of your visit to our website. This information is collected using software techniques such as web server log file analysis, cookies and web beacons.

3. Automatic collection by third-party software vendors

We use some third party software that collects information about your interaction with our website.

When you visit our website, your web browser automatically sends certain information to these software providers.

Automatic collection through the website

Use of cookies

We use first-party cookies to collect information about visitors to this website. We use these to track how our visitors interact with this website, including where they came from, what they did on the site and whether they completed any transactions on the site.

If you don't want to have cookies placed on your computer, you can disable them using your web browser. You will need to customise each web browser you use to turn off cookie tracking.

If you opt-out of using cookies, you will still have access to all the information and resources provided by this website, though some features may not work as expected.

Automatic collection by third-party software vendors

This website uses several online tools to measure website use, which are provided by third party software vendors. We use these tools to help us make our site better.

We use software by third parties, including:

  • Google Analytics
  • Hubspot
  • Bit.ly

For further information on how these third-party software vendors handle your personal information, please review their privacy policies. Personal information may be provided to third parties when accessing this website. Information that may be shared to third parties includes:

  • network location and IP address
  • the date and time of your visit to our website
  • the types of web browser (e.g. Internet Explorer, Google Chrome, Safari) and operating system (e.g. Windows 10, Mac OS X etc.) you are using
  • Flash version, JavaScript support, screen resolution and screen colour processing ability
  • Referring site details (such as the URL that you came through to arrive at our website)
  • Page visited and the time spent on each page
  • Documents downloaded and search terms used
  • The forms accessed on our website
  • Personal identifiable information
  • Unique device identifier
  • Cookies and data about which page you visited
  • Device information, hardware model, operating system information, app version, app usage, debugging information, browser information
  • Geo-location information (if enabled by user)
  • May assign a unique user identifier

All of the third-party software vendors we use on this website comply with the PDP Act and the General Data Protection Regulation (GDPR) legislation within the European Union.

Third-party software vendors may alter how they collect and handle personal information at any time.

Social media collection

If you use your Facebook or other social networking sites ("SNS") account information to log in and/or authenticate with this website, a unique user ID provided by your SNS will be collected and stored. To log in and/or authenticate with a SNSs, such as Facebook, on this website, you must use your account credentials (typically username and password) for your SNS. Your SNS will provide Everi with a unique user ID which Everi can use to identify you on this website. Everi will retain this user ID, keep it private and use it to identify you and enable your access to features on this website.

Links to other websites

This website contains links to other websites. DIF is not responsible for the privacy practices of other websites. We encourage you to be aware when you leave this website to read the privacy statements of each and every website that collects personal information.

Updating your personal information

Access and control over personal information on this website is readily available through the profile editing tools. You may modify or delete any of your profile information at any time by logging into your account. Information will be updated immediately. Individuals who wish to cancel their website account may do so at any time. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to you.

Data security

Your personally identifiable information is kept secure to the extent that all reasonable efforts are made to prevent unauthorised access to any such data held by Everi. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Everi does not keep any details of your credit card or banking information even if you use the Everi website to link with other websites that require such information for booking or purchase purposes.

Everi does not provide for the secure transmission of information across the internet. Users should be aware that there are risks associated with transmitting information across the internet and any information they provide or share with any individual or organisation could be used for purposes other than for which such sharing was originally intended.

Privacy Policy Contact information

We encourage you to refer to this policy on an ongoing basis so that you understand the current Privacy Policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

If you have any questions about this Privacy Policy, please email us at digital.innovation@ecodev.vic.gov.au