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Up in the Cloud - Digital Case Notes & Recordkeeping for social services

Online courses for professionals of the mental health, social services & community services sector.

In this webinar, Dr Kris Rao will discuss and help to clarify clinical, ethical, and legal considerations of keeping digital/electronic records from the Australia & New Zealand context.

The adoption of cloud-based software and online therapy has transformed the process of keeping therapy case notes and records from paper-based format to digital formats such as cloud-based case record systems or custom-built digital record keeping systems.

While such technological advancements have improved quality, safety, efficiency, access, and provision of integrated care, there have been numerous ethical and legal concerns. For instance, the use and storage of data, issues of backup, access to case-notes post subscription, ethics and the use of Artificial Intelligence tools.

Choosing a provider or platform raises further issues of confidentiality concerns, data standards, data quality, and ownership - not to mention cybersecurity breaches. It is important to assess your practice needs, templates required as a private practitioner or as a service manager, and to consider what happens if the system is compromised, and what might be your responsibility in such cases. Additionally, it is important to consider what happens to electronic records if you move service providers or they shut down their business.

Learning outcomes

  • Identify benefits and limitations of keeping digital/electronic case notes.
  • Discuss various types of digital/electronic note keeping formats available.
  • Review standards, legislations, & expected security processes/precautions, including privacy considerations.
  • Identify and differentiate key steps in transitioning to electronic records.
  • Identify practice-based and basic electronic system requirements.
  • Review common errors therapists make when using electronic case notes and recordkeeping.
  • Reflect on ethics of using Artificial Intelligence tools in electronic case notes and recordkeeping.

Takeaways

You will receive free templates:

  • digital/electronic case notes
  • key principles chart
  • checklists for transitioning

About Kris Rao

Kris is a psychotherapist & a psychoanalyst primarily providing long term therapy for complex trauma disorders. He is also a clinical supervisor for the Australian and New Zealand Association of Psychotherapy (ANZAP) training program. He has a Master of Science in Medicine (Psychotherapy) and a Doctorate in Psychoanalysis. Kris teaches ethics & psychodynamic psychotherapy as adjunct faculty at universities and higher education institutions across Australia and New Zealand.

About eiseEducation

eiseEducation delivers exceptional webinars, short courses, and professional development training to the mental health, social services & community services sector across Australia & New Zealand. Find out more at eiseeducation.com.

Our webinars and courses provide best practice materials created and delivered by practising industry experts. They have been praised for their value, currency, relevance to psychiatry, psychology, psychotherapy, social work, counselling and other mental health & community professions across Australia & New Zealand.

CPD Certificate: 2 hours (80% attendance required)

Cost: $74.99