The last couple of years have provided some unprecedented challenges, particularly for business owners. Victorian small businesses have responded by adopting new technologies, finding ways to adapt to change and seeking opportunities to improve business practices and customer relationships.

As we move into 2023, it’s a great time to look at the lessons learned and how they can be used to improve your business into the future.

The team at Business Victoria have 5 top tips to help your small business succeed in 2023.

Think digital 

Once you know what areas is your business you need to work on from a digital strategy. These days it's not just email marketing to grow your business. Why not explore the developments in customer engagement cost effective tools like chatbots can help your team deliver great service after the leads have been qualified.

Here are some options to to build your knowledge ans develop new skills.

• Webinars both live and on-demand are an easy way to learn. Right here the DIF Online Hub and see what's available on our Online Business page.
  
  

• Workshops are regularly available via your local government or business association run in partnership with Business Victoria - check out their schedule.
  
  

• Online courses are offered by many providers Business Victoria has a series of self-paced courses that take 4-6 hours. General Assembly has free intro sessions so you can get a start you can also look at their courses if you want to build more expertise. 
  
  

• More resources can be found on the Business Victoria Hub with advice from business leaders and industry experts.

Originally published by Business Victoria on 3 February 2023